The ITIL Process Assessment service will help you benchmark your service against industry standards and identify areas for improvements which will positvely affect your productivity. The assessment we offer is conducted based on world best practises and uses the CMMI Maturity method to quantify your effectiveness and efficiency. Based on these marks we will identify opportunities for improvements which will help you get your process to next level.
The assessment of a given process is the first step to its improvement. The proper assessment must provide a complete overview of the process maturity, functionality, efficiency and effectiveness, which will give you a good understanding of how well the process fits its use, highlight shortfalls and identify opportunities for improvement. This activity is an objective act of describing how well the process meets its functionality and its outcomes.